TERMS & CONDITIONS

1. USE OF THIS WEBSITE

• You are responsible for keeping your account details secure.
• You must be 18 years or older to make a purchase or when creating an account.
• You may not use our website or products for any unlawful or unauthorized purpose.
• We reserve the right to refuse service to anyone for any reason at any moment.
• All content on this site is our property or licensed to us.

2. PRODUCT INFORMATION

• All products are subject to availability.
• Prices are subject to change without notice.
• Product images are for reference only, actual appearance may vary.
• We reserve the right to discontinue products at any time.
• Not compatible with thru-axle or closed dropout systems.
• Ensure you check product details, confirm compatibility and sizing before ordering.

3. LEGAL USE & COMPLIANCE

• Our products may exceed legal bike limits for public road use.
• It is your responsibility to know and comply with all applicable local laws unless permit is otherwise.
• Customers are responsible for ensuring compliance with their local traffic authority regulations.

4. INSTALLATION & USAGE LIABILITY

DIY conversion kits and batteries are DIY products, allowing riders to build and customize their own electric bikes. We understand that both experienced and novice users may undertake these projects for fun or learning. However, these are complex electrical systems, and incorrect installation can easily lead to damage or faults.

By purchasing and installing our products yourself, you acknowledge the inherent risks. Any damage caused by incorrect installation, incorrectly connected, modified, or damaged during setup, the issue will not be considered a manufacturing fault and will not be covered under warranty.

We recommend all installations be carried out by a qualified bike technician, electrician, or experienced mechanic to ensure safe operation and to maintain warranty eligibility.

• Torque arms must be fitted at all times.
• Motors and controllers can handle rain and wet riding conditions. Products are not fully waterproof.
• Avoid fully submerging parts or pressure washing.
• Removable for warranty.

By purchasing our products, you agree that you are solely responsible for verifying the legal use, installation, wiring, and modification of the product. The product is not installed by a qualified bike technician, licensed auto electrician, or other certified professional. The installer is responsible for the warranty.

5. BATTERY FITMENT DISCLAIMER

We provide complete battery measurements in the product photos, and it is the customer's responsibility to check these measurements against their bike's available frame space before purchasing. It is important to remember that all battery models are a certain size, model, and year. Even if the listed measurements appear similar, differences in frame angle or layout may still prevent the battery from fitting correctly. We have a variety of battery models available with different shapes and sizes. If in doubt, we recommend you opt for one that is smaller than you think you need. Our larger models are quite big.

Bottle cage holder bolts must be removed before installing any battery or battery bag. If these bolts are left in place, they can press against the battery cells, leading to serious damage or fire. We are not responsible for damage due to incorrect battery fitment or damage caused by bottle cage holder bolts.

6. BATTERY SAFETY

• Do not use damaged batteries or chargers.
• Inspect your battery regularly for signs of wear, cuts, or damage.
• Do not open, modify, or attempt to repair a battery yourself.
• Never use a battery that has been dropped, submerged, or modified.
• Ensure your charging area is clean and dry and charging is complete.
• All charging and battery use are at the customer's own risk.

7. REFUNDS & WARRANTY

• No refunds or exchanges for change of mind, incorrect selection, or buyer error.
• Warranty covers manufacturing faults only, as detailed in our policy.
• Proof of professional installation may be required for warranty claims.
• Faulty product claims must be made within 10 days of delivery and will be assessed before approval.
• Customers are responsible for return shipping for faulty products.
• Refer to our Refund & Warranty Policy for full details.

8. LIMITATION OF LIABILITY

• Use of our products is at your own risk.
• Quikee is not liable for injuries, damages, or losses arising from misuse, incorrect installation, or non-compliance with local laws.
• We are not responsible for any modifications or alterations made to our products.
• Quikee is not responsible for any costs, damages, or losses resulting from user error or third-party modifications.

9. GOVERNING LAW

• These terms are governed by the laws of Australia.
• Customers must comply with all applicable traffic, import, and safety laws when using bikes.

10. CHANGES TO TERMS

We may update these Terms at any time without notice. Continued use of our website or products means you accept the updated terms.

11. AGREEMENT TO POLICY

By using (quikee.top), you confirm that you have read, understood, and agreed to these Terms & Conditions, as well as our Refund & Warranty Policy.